Digital onboarding and KYC
Mobile and web onboarding with identity verification, document capture and risk-based review workflows.
✳ 01 / FINTECH
Digital finance
customers trust.
We help banks, microfinance institutions, insurers and fintech businesses build secure digital channels, connect core systems and meet regulatory expectations without slowing growth.
TECHNOLOGIES
WE USE
Microsoft AzureAzure API ManagementDynamics 365Power BIMicrosoft FabricAzure AIMicrosoft Entra ID
01 / THE CHALLENGE
Customer expectations have moved faster than most core systems.
Customers expect to open accounts, move money and resolve issues from a phone in minutes. Behind the scenes, many institutions still rely on disconnected core platforms, manual onboarding, spreadsheet-based reporting and fraud checks that happen too late. Every workaround adds cost, risk and friction for the customer.
- Onboarding and KYC processes that depend on paper and manual review
- Limited integration between mobile money, cards, agents and core banking
- Regulatory returns assembled by hand from several systems
- Fraud and credit risk identified after losses have occurred
02 / WHAT WE DELIVER
Modern financial platforms, with control built in.
We design and deliver the digital layer that connects your customers, channels and core systems: secure onboarding, integrated payments, real-time data and automated compliance workflows. Security, auditability and regulatory alignment are designed in from the first architecture decision, not added at the end.
Payments and mobile money integration
Connect mobile money, cards, agent networks and bank transfers to your core platform through secure, well-governed APIs.
Lending and credit workflows
Digitise applications, scoring inputs, approvals and disbursement, with a clear audit trail at every step.
Fraud and risk analytics
Detect unusual activity earlier using transaction data, rules and machine-learning models, with human review where it matters.
Related: AI SolutionsRegulatory reporting
Automate data collection and validation so compliance teams spend less time assembling figures and more time reviewing them.
Related: Data Analytics & BICustomer engagement and service
Give service teams a single view of each customer across channels, using Dynamics 365 or your existing CRM.
03 / HIGH-VALUE USE CASES
Where this makes
a difference.
Examples of the problems this solution area is designed to solve. Every engagement is shaped to your context.
Digital account opening
Shorten account opening with guided mobile onboarding, automated identity checks and manual review only for exceptions.
Agent and merchant networks
Onboard, monitor and support agents and merchants on one connected platform for transactions, float visibility and performance reporting.
SME lending
Combine application data, transaction history and alternative data sources to support faster, more consistent credit decisions.
Automated compliance returns
Replace manual regulatory reporting with automated data pipelines, validation checks and an auditable approval process.
04 / HOW WE DELIVER
A clear path
from priority to impact.
A structured, collaborative approach with knowledge transfer at every stage.
Assess
Review customer journeys, core platforms and regulatory obligations.
Architect
Design the target platform, integrations and security controls.
Build
Deliver in increments, with testing and security review at each stage.
Launch
Roll out in a controlled way, with staff training and support.
Improve
Monitor performance and risk, and refine based on evidence.
Governance at every stage. People at the centre.Plan your first step
05 / BUSINESS OUTCOMES
What we work
towards together.
We agree the measures with you at the start and track them after launch.
Faster customer journeys
Customers complete onboarding and transactions with fewer steps and less waiting.
WHAT WE MEASUREOnboarding time. Drop-off rate. Channel adoption.
Stronger risk control
Fraud, credit and compliance risks are visible earlier and handled consistently.
WHAT WE MEASUREDetection time. Exception volumes. Audit findings.
Lower cost to serve
Automation removes manual effort from onboarding, servicing and reporting.
WHAT WE MEASUREManual effort. Cost per transaction. Reporting time.
CASE STUDY
An approved Fintech client story will be published here with the client’s permission.
PLACEHOLDER · AWAITING CLIENT APPROVALNEXT STEP
Planning a new digital channel or modernising a core financial process?
Start with a focused conversation about your priorities. We will help you identify the highest-value opportunity and a practical way forward.
Discuss your priorities
01 Understand your priorities02 Identify the highest-value opportunities03 Agree a practical next step